At the Mulino a Vento Resort we are constantly monitoring the evolution of the contingent situation and carefully following the communications and updates required by both our Government and the World Health Organization.
We have redefined our cancellation policies for bookings already made and future, to guarantee maximum flexibility and the possibility of being able to start dreaming without restrictions. Therefore feel free to contact us, we will be available to give you any information they need.
To respect and protect the health and safety of all our guests, colleagues and partners, who are of primary importance to us, we are defining rules and protocols that will guarantee the best experience in Puglia.
The company, in a privileged position, located in the quiet Salento countryside but a few minutes from the sea and the main villages of Salento, enjoys large spaces that have always guaranteed guests maximum privacy and where it is easy to keep their distance.
Restaurant and Bar
Our restaurant and wine bar have large internal and external areas surrounded by gardens, and will be reorganized to ensure maximum safety, with the atmosphere that distinguishes them.
The booking order will be inserted for a better organization of the service. It will also be possible to book dinner on the room’s private veranda.
All staff will be constantly updated starting from the WHO directives,
to be able to carry out its business safely;
All staff will undergo a test cycle;
strict criteria have already been established for the access of suppliers and external technical assistance firms.
All types of cameras have independent access from a private veranda and are able to guarantee large and reserved spaces.
In the pool area, the required spacing will be guaranteed, in addition to the sanitization of sunbeds, solariums, cushions and other materials; In the swimming pool, the verification of water parameters and chlorine levels will be organized twice a day (as usual) to ensure continuous disinfection.
An internal protocol for sanitizing and sanitizing all common areas and rooms is provided; Particular attention will be given to the sanitization of touch items (handles, buttons, remote controls, etc.);
The filters of the air conditioners in common areas and rooms will be sanitized twice as often as usual and in the rooms at each check-in;
Safety devices such as masks, gloves and sanitizing gel will be available;
Dispensers for the supply of disinfectant gel will be set up both in the common areas and in the private areas of the Resort.
Internal and external activities
All the activities that will be proposed inside and outside the Resort will respect the spacing and sanitizing requirements defined in the protocols. For all cleaning and sanitizing operations, products with low environmental impact are preferred.
We therefore face the current situation with great responsibility, but we dream of being able to dare you welcome and to spend with you new days of newfound serenity, enjoying the beauty of our sea and the infinite wonders that reward our territory.